Last updated: 30/05/2026
This Privacy Policy explains how Real Radiant Life (“we”, “us”, “our”), operated by Rosaleen Bloomfield, collects, uses, and protects your personal data. We are committed to handling your information with care and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: Rosaleen Bloomfield, trading as Real Radiant Life
Contact: hello@realradiantlife.co.uk
Address: Available on request
1. What information we collect
We may collect the following personal data:
- Contact information — your name, email address, and any details you provide when enquiring or booking
- Payment information — processed securely via Stripe; we do not store your card details
- Booking information — session preferences and scheduling data collected via Calendly
- Communication data — emails and messages you send to us
- Website usage data — anonymised analytics data about how visitors use our site
2. How we use your information
We use your personal data to:
- Respond to your enquiries and provide our services
- Process payments and send booking confirmations
- Send you information about our work where you have given consent (our email list)
- Comply with legal and regulatory obligations
We will never sell your personal data to third parties.
3. Legal basis for processing
We process your personal data on the following legal bases:
- Contract — to fulfil our obligations when you purchase a service
- Legitimate interests — to respond to enquiries and manage our business
- Consent — where you have opted in to receive our emails; you may withdraw consent at any time
4. Third-party services
We use the following third-party services, each with their own privacy policies:
- Stripe — payment processing (stripe.com/gb/privacy)
- Calendly — session scheduling (calendly.com/privacy)
- EMAIL PLATFORM: Mailchimp — email communications
- WEBSITE HOST: e.g. Hostgator — website hosting
These providers are only given the information necessary to perform their function and are required to process it in accordance with data protection law.
5. How long we keep your data
We retain personal data only as long as necessary:
- Client records — for the duration of our working relationship and up to 6 years thereafter for legal and financial purposes
- Email subscribers — until you unsubscribe
- Enquiries that did not lead to a booking — up to 12 months
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (the “right to be forgotten”)
- Object to or restrict processing of your data
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at hello@realradiantlife.co.uk. We will respond within 30 days.
7. Cookies
Our website uses cookies to improve your experience and to understand how the site is used. These include:
- Essential cookies — necessary for the website to function
- Analytics cookies — to understand visitor behaviour (anonymised)
You can control cookies through your browser settings. Blocking certain cookies may affect your experience on the site.
8. Data security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All payment transactions are encrypted and processed by Stripe.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date of last update shown at the top.
10. Contact
If you have any questions about how we handle your data, please contact us at hello@realradiantlife.co.uk.